Testing is often the most overlooked part of the software development process. Some teams don’t even employ dedicated testers, and it’s not uncommon for some teams to just have developers automate a handful of test scripts and call it a day. In some industries, you might be able to get by with this, but for many products, manually testing – that is, testing done by real human beings – is a vital step in making sure the application does not contain any critical bugs.

Manual testing

Manual testing is the process of executing a series of tasks and comparing the actual results to the expected results. It is, essentially, using the application as the end-user would to ensure each feature acts appropriately under all possible scenarios.

So why is it that some teams choose to skip manual testing? We recently teamed up with GetApp to find out. We asked:

“What’s the most common reason for not manually testing websites / software before release or delivery to a client?”

The results are in and we found them quite interesting. The number one reason people don’t manually test their application before release is they “don’t have enough time”.

What’s the most common reason for not manually testing websites/software before release or delivery to a client?

Not Enough Time to Test

Nearly 36% of respondents said they don’t manually test their software because they don’t have time. We’re constantly fighting for more time… in all parts of life. Because of limited time, we prioritize. In developing software, not prioritizing testing can lead to many consequences down the road. When you don’t take the time to test, you risk your customers finding bugs and usability issues that you should have already found and fixed. By not testing the application prior to a release due to limited time, you could easily end up spending even more time fixing the bugs and re-deploying.

Customer or Users will do Manual Testing

To our surprise, 18% of people responded that they don’t manually test their software or website prior to a release because they depend on the customer or user to test it. From a customer service point of view, this isn’t wise. It’s not the customer’s responsibility to find and report bugs… it’s yours. Obviously bugs happen and customers will find them at times, but if you can reduce these incidents, you should. Quality software leads to positive customer experiences.

Small Release, It’s Not Necessary

Another top response was that people don’t test because the release is small and it’s not necessary to test. There’s a risk here though. The slightest change in code can trickle down to many different components of the application and introduce bugs you may not even be aware of.

Manually testing before a release is an extra layer of defense against the possibility of an error that can negatively impact your customers. TestLodge Test Case Management can help organize your manual testing efforts and allow you to manually test your application with ease and collaboration. Try TestLodge now, and make sure you never skip manually testing your software again!