Jake lives and works in San Francisco, with a background in software testing, customer support, and project management. He is passionate about making the entire customer experience as fulfilling and as seamless as possible. As well as contributing regularly to TestLodge, he writes technical documentation (help guides, test documentation) and his own blog. Outside of work, he enjoys hiking and exploring California.
A regular bug triage meeting is critical in order to understand which bugs to fix, and when to fix them. By prioritizing bugs and making sure each bug report is accurate and complete, your software will hold a higher level of quality.