Jake Bartlett

A definition of done is an important artifact in agile development. Creating and enforcing a definition of done brings your team together.

Every organization is subject to a disaster. Things go wrong, and the ability to recover is crucial. This is where recovery testing comes into play.

A good relationship between QA and support promotes an open, collaborative culture. There are many more benefits to QA and support working together.

There are many defect management tools available today. Choosing the right bug tracking software is important early on as it can have a lasting impact on the way your team works together. Use this list as an introduction to many of the best defect management tools out there.

Automated testing and manual testing can accomplish different things. They both have value and it's up to you to determine when/where to use them.

Requirements are fundamental to the success of software projects. Writing better requirements helps ensure your team is successful.

Characteristics of a good software tester include being creative, technical, curious, a strong communicator, and a team player.

There are various styles of test cases in software testing; positive test cases, negative test cases and destructive test cases. Each are equally important.

Responsive website design is required for any website today. With the number of devices growing at a rapid pace, software teams are facing new challenges.

Developers and support should work closely together. This not only builds a strong culture, but improves quality and overall happiness of your customers.