Jake Bartlett

Subscription based business models mean we have to continually work on meeting customer needs. If we fail to meet their needs, someone else will.

There are many different ways to hire QA testers.. from conferences, to online job postings, to connecting on social media.

Don't skip multi browser compatibility testing. Use this cross browser testing tools list for help conducting tests across multiple browsers and devices.

A definition of done is an important artifact in agile development. Creating and enforcing a definition of done brings your team together.

Every organization is subject to a disaster. Things go wrong, and the ability to recover is crucial. This is where recovery testing comes into play.

A good relationship between QA and support promotes an open, collaborative culture. There are many more benefits to QA and support working together.

There are many defect management tools available today. Choosing the right bug tracking software is important early on as it can have a lasting impact on the way your team works together. Use this list as an introduction to many of the best defect management tools out there.

Automated testing and manual testing can accomplish different things. They both have value and it's up to you to determine when/where to use them.

Requirements are fundamental to the success of software projects. Writing better requirements helps ensure your team is successful.

Characteristics of a good software tester include being creative, technical, curious, a strong communicator, and a team player.