Jake lives and works in Nashville, Tennessee, with a background in software testing, customer support, and project management. He is passionate about making the entire customer experience as fulfilling and as seamless as possible. As well as contributing regularly to TestLodge, he writes technical documentation (help guides, test documentation) and his own blog. Now a freelance professional, which also involves his passion for drumming.
Education
Belmont University, Nashville, TN
Experience
Freelance, Jake Bartlett, Nashville, TN
Support Lead, Slalom Consulting, Nashville, TN
Customer Success Manager, Atlassian, San Francisco, LA
Many projects start with traditional requirements. Then, a decision is made to be more agile. Turning requirements into user stories can be a daunting task.
UAT and Beta Testing involve end-users providing feedback to the product team. They are often done just before the public release of a software product.
Release notes help keep your customers and your team on the same page around new features, bug fixes, improvements, and general changes. Here are some tips for writing release notes
What does QA stand for? Quality assurance is more than the act of testing software and reducing bugs. It is a mindset your entire team should be focused on.