Top 10 Bug and Defect Management Tools Video Transcript
Starting at number 10, we’ve got Basecamp 3. Now you’ve probably heard Basecamp’s famous story of bootstrapping their product and growing it to be one of the most widely used project management tools today. Basecamp is a single place to organize your projects, teams, and company-wide communication. Basecamp brings together live chat, a message board, to-do’s, schedules, and docs/files for an all-encompassing power dashboard. Everyone from building construction teams to software development teams uses Basecamp.
Next, we’ve got FogBugz. FogBugz was developed by the same team behind Trello, FogCreek Software. Key features include task subscriptions (so you’re always updated on the status of your bugs), flexible permissions, bulk issue editing, and custom workflows. FogBugz has also developed several add-ons that allow you to introduce agile project management, time tracking, wiki management, and code hosting all in one place if you wish.
In at 8, Mantis. Mantis is a simple open-source bug tracker built on PHP. Options to customize notifications and issue fields, as well as role-based access controls, mean you have full control over your projects. They also have an active community forum where users and developers can help each other and share ideas.
DoneDone claims themselves as an issue tracker clients can understand and software teams will appreciate. With DoneDone, the entire team and your customers can be involved with the QA process. Issue tracking is done from a central hub where logged-in users can receive in-app notifications on updates. This makes it easy to understand who’s working on bugs and know when changes are made to bug tickets. Additional features include ‘public issues’ for collecting customer feedback and a tablet and mobile application.
There’s no doubt that Jira is one of the biggest leaders in the defect management tools space. Developed by Atlassian, it is used to track issues, bugs, and tasks related to software development projects. Jira is extremely customizable, offers powerful search capabilities, filtering, and custom workflows. Logging bugs in Jira is as easy or complicated as you make it – issue fields can be required or optional.
In at 5, it’s Active Collab! A defect management tool that sells a cloud-based monthly plan or self-hosted option. One of their unique features is the ability to create invoices, making Active Collab a great all-in-one solution for agencies and consultants. You can track tasks, collaborate, track time, and bill customers all in one place. Their task viewer includes a list view, column view, and a timeline/Gantt chart view.
Next, we’ve got Redbooth, a modern project management tool with a slick user interface. Their Outlook and Gmail integrations allow you to turn emails into tasks directly from your inbox. Other features include the ability to assign multiple users to tasks, project templates, and hashtags for an extra layer of organization. Redbooth also supports markdown text formatting, spreadsheet import, and much more.
In third, we’ve got Asana, a popular alternative to some of the other leading defect management tools out there. They pride themselves in being applicable to a wide range of businesses, both small and large, and aim to take the chaos out of project management. Tracking bugs in Asana is easy, and they even let you create custom fields.
Number two? It’s Trello. Trello was conceived by the same team behind FogBugz, Fog Creek Software. It has since become its own standalone product and company, recently being acquired by Atlassian. You can think of Trello as a virtual way of working with sticky notes on a wallboard. Trello is extremely simple and incredibly flexible. Many software teams use Trello as a bug tracker by creating custom bug-fix workflows using “lists” that correlate to the status of a bug. They recently released a desktop app and also provide a free mobile app.
And finally, our top pick. Teamwork! Project managers love it as it helps them organize tasks and personnel. Collaborating with customers and internal team members is made easy with Teamwork. The “Portfolio” feature allows teams to quickly see what’s happening on each of their projects at a glance. In addition to being a great defect management tool, Teamwork offers a chat and helpdesk solution.
So that’s our top 10! Bug and defect management tools are an important part of the software development process and something software testers heavily rely on. By evaluating multiple defect management tools and choosing the right one for your team, you’ll avoid wasting time spent using tools that don’t solve the problems you need them to solve. When making these decisions, take your time, don’t rush into it. Sign up for trials, view demos, and talk to users of the products to get their thoughts. By choosing the right defect management tool, your team will be on its way to running like a well-oiled machine.
Top Defect Management Tools List
See also: Top Defect Management Tools List, which contains a list of 24 defect management tools.